Terms and Conditions

**1. Introduction**
Welcome to the Highe website. These terms and conditions govern the use of our website and the purchase of any services listed on it. By using our site, you agree to these terms in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

**2. Scope of Services**
Highe offers the following services:
– Garage Door Installation and Repairs
– Window Repairs
– Door Repairs
Please note that we focus on repairs and garage door services, specifically not including general window and door fitting as part of our main offerings.

**3. User Obligations**
Users must use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

**4. Pricing and Payment**
Prices for services are quoted on our website. Highe reserves the right to change the prices or the details of the services at any time without notice. Any changes will not affect contracts that have already been concluded. A low cost deposit is required to secure a service, with further payment terms to be agreed upon during the booking process.

**5. Warranty and Complaints**
Our services come with a five-year warranty covering defects in workmanship or materials. Complaints should be directed to our contact details listed below. We strive to resolve complaints efficiently and promptly.

**6. Limitations of Liability**
Highe will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise.

**7. Governing Law**
These terms and conditions will be governed by and construed in accordance with the law of England and Wales, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

**Contact Information**
For any queries regarding our services or terms and conditions, please contact us at:
Email: chriscmglass@gmail.com
Phone: 07900265995 / 07931363561